Managed · HIPAA & Compliance

HIPAA-compliant marketing, managed so you can't break it.

For healthcare clients we sign a Business Associate Agreement and manage a PHI-safe configuration — and we keep it that way.

The standard

What HIPAA requires of a marketing platform

HIPAA requires that any vendor handling protected health information (PHI) implement technical, administrative, and physical safeguards and sign a Business Associate Agreement (BAA). A platform is not HIPAA-eligible unless the vendor will sign a BAA — and even then, compliance can be broken by enabling non-compliant features later.

Covered

What Dash Funnels provides

  • Signed BAA for healthcare clients
  • PHI-safe storage with encryption
  • Access controls and unique logins per user
  • Two-factor authentication (2FA)
  • Audit logging of access to PHI
  • Managed configuration so non-compliant integrations aren’t enabled by accident
Shared responsibility

What you still need to do

Compliance is shared. You remain responsible for staff training, your own policies and procedures, appropriate user access within your team, and how PHI is handled in your day-to-day operations. We configure and maintain the platform safeguards; you maintain operational compliance. We use the term HIPAA-capable deliberately — there is no official ‘HIPAA certification’ for software.

FAQ

Common Questions

Is Dash Funnels HIPAA certified?

No software is 'HIPAA certified' — no such certification exists. Dash Funnels is HIPAA-capable: we sign a BAA and manage a compliant configuration.

Will you sign a BAA?

Yes — a Business Associate Agreement is available and signed for healthcare clients as part of the HIPAA Add-On.

Can I store patient details in the CRM?

With the HIPAA configuration and a signed BAA, yes — names, contact details, and appointments are stored in a PHI-safe environment.

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